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Customer reviews

Rating 4.7 out of 5 stars with 4205 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,205 reviews
  • Rated 5 out of 5 stars

    Safety first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never need it. However it's better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always purchase the additional coverage when its offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty protection is the best, I have only had to use it once but the staff made it very easy for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I got the coverage. So far I am very satisfied. They answer all my questions and solve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honored our warranty with a replacement. We were pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complete coverage?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was denied a replacement power supply that was beginning to fail because as I was told "it is not part of the Surface Pro that I bought". I still dont understand that.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to bring this to our attention! We totally understand how important a power supply is, and we’re sorry to hear that your Geek Squad Protection Plan may not have covered the power supply. If you have any questions on what your plan may cover, the full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.

  • Rated 5 out of 5 stars

    always great experience with tachs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's worth getting the protection.. I've never had any issues with the techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Couldn't Hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty plan - there's no reason to not get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Couldn't Hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty plan - there's no reason to not get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. They are so patient abs helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have, will help to fix all electronics , services are quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assurance that my products are protected and available to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All protections from best buy are fantastic. They work every time i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plans plans plans. I am just glad it is a good thing to have for reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was really easy to understand and able to fix problems right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services provided! I would recommend, it’s very convenient to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price for added piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for extra piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad I'm going to have any jobs available ag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this tablet is for my son so I had to back it up with your Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome purchase. I am really satisfied. I would definitely recommend to family and friends. peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my daughter for college and she absolutely loves it.

    I would recommend this to a friend