Customer Ratings & Reviews

This was a great service to buy! It gives me access to Geek Squad agents online, over the phone, and in store. You can get help with a problem, with maintenance, or even get answers to a question. The agents are extremely professional, very courteous, knowledgeable, and helpful! All of that, plus great protection for your computer. :)

Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

This tablet is good for the price i got it for the kids and it works as expected

It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

Love the screen, this us the best tab i ever had, watch movies and nexfix is the best and drawing is fun on this tablet

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

awesome service they go above and beyond treated me with respect and got to the root of my issues

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Very knowledgeable of all the products and what I need and if anyt hallens its covered

Very nice upgrade from the a8. Better camera . Larger screen.

Having this protection is needed, although I only used it twice within the 1-year I had it. The question below ask "would I recommend it to a friend?" my answer is yes / and no, if you are nontechic then YES...

Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

Geek squad protection plans are a fantastic insurance policy for your pricier items.

I never believed I’m extended warranty’s but now I wouldn’t buy any electronic equipment with out this BestBuy warranty. My daughter dropped her $1,800. Laptop and broke the case and screen. Best it replaced it for free.

Love this tablet the size the price. There are so many features for such a low price. If you are looking to buy a tablet for you little one look no farther.

Very helpful and as long as you got a Warranty you will not have a problem with your return, their pretty good at help resolve a problem

Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

Always friendly and helpful! They never seem to mind my “dumb” questions.