Customer Ratings & Reviews

Having Geek Squad Protection has work for me when I need something fixed

With the Microsoft Surface Pro 3's recall for defective hardware, I was able to upgrade my damaged surface pro 3 under Geek Squad warranty for a new Surface Pro 4. Note I really do not see a different between the 3 and 4.

They were very knowledgeable about our issues and helped us get a new tablet.

I feel good knowing the Geek Squad has my back.. they’ve never let me down. If I have a problem I know it’s going to be resolved quickly and effectively

The agents helped me set up my laptop. They made it very simple for me. I highlt recommend this

I feel safe with them, they protect my equipment from any damage and excellent customer service

The protection plan was a life saver! my sons tablet stopped charging 3 times and all 3 times I was saved by the protection plan. I would tell anyone who will listen do not get the tablet without the protection plan.

What can you say about Geek squad protection, simply the Geek squad keeps me coming back to Best Buy. Without the Geek Squad Best Buy would be just another store...

This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

[Employee of bestbuy] Always super helpful and always able to assist me.

I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

Protection plan gives me the security for any unavoidable damage or lost of the item

I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

I bought this samsung pad on sale great price for what i need is perfect works great

I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

Always good to have protection for your item just in case something wrong

We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace