Customer Ratings & Reviews

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

They are always very helpful and kind. I don’t think I’ve ever had a back experience. I think I broke an old phone and they were able to fix it no problem and fast, too

So great, so worth it. These electronics break so easily.

Geek Squad Protection is a must have! Don't look at it as an exra cost to add on. Look at it as a cost saver because if/when your tablet flies out of your hand or it falls out of the car and the screen cracks or something inside breaks, maybe water or other liquid spills and damages it you won't be sorry to have bought a plan like this. Especially important for more expensive portable devices.

always pays to be safe because accidents happen and this is a headache saver.

Bought this fory kids tablet and it's a great investment. Both my kids are not careful with their devices sometimes and things happen. With this service we get peace of mind that it can be corrected in a timely manner.

Its a great way to be cover your equipment if any accidental damage occurs

I love the fact that they are so accessible and knowledgeable. They have helped me numerous times when I needed assistance.

There amazing they fix fast and are great i recommend

Pretty nice. I always go to best buy anytime i want to get something nice. Im very loyal to best buy bc never disappoints!

Used them before many times. Always got my equipment going.

Best service ever!!! I can’t say enough about them! I will always use the Geek Squad Service. They always fix things or replace with such great help and kindness.

Hoping I don't need it, but it's reassuring to know I do.

Haven't had the need to use their service but knowing they are available when I do is a good thing

I bought this for my M1 iPad Air. Although iPad is reliable product. I travel with this and use it for my work. So the chances of incurring damage are higher than if I only use it at home. I have use Best buy GSP in the pass and I like the policies that their are there for the life of the warranty. The only sad thing is that once the Geek Squad Protection is fulfilled, lately you can't purchase a new GSP plan. This is a recent change which I hope they will change.

I recommend you purchasing the extended warranty. Best Buy/Geek Squad have the best customer service and help get any situation you hve with your tablet taken care of immediately. I will always buy from them and make sure to purchase that 2yr warranty.

So excited to have geek squad protection ive heard nothing but great things, cant wait until my kid breaks her tablet so i can see how they work

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

Good protection tp have. Priced just right. You never know if it will be needed. Better to have it and not need it thsn toneed it and not have it..