Customer Ratings & Reviews

Idk if its a me thing or them but i havent needed them and thats a win in my book.

Good for peace of mind for 3 years and a good price as well.

I purchased a Microsoft Surface Pro 4 in January 2017 with a Geek Squad Protect and Support Plus plan in Texas. Yesterday, I took the device to Best Buy in Port Richey, FL because the screen constantly vibrated. The Geek Squad technician quickly diagnosed the problem, determined that the item was not repairable, and gave me a gift card for the amount of my original purchase. I would definitely recommend the purchase of a Protect and Support plan. It saved me. I was able to go home with the perfect 2 in 1 laptop with another Protect and Support Plus plan.

I recommend to buy the protection, In case of any accidents or anything I know it will come in handy. It is for 3 years, you never know what could happen plus your computer or tablet is an investment just like a phone when you buy a phone case, this is just like that to have your assets protected in case of anything. They will help you with any problem.

The Geek Squad was quick and efficient with my return, were very understanding about the holiday rush, and very helpful in so many ways!

I don't know what I would do if I didn't buy the protection for my stuff

We purchased an add 2 yr warranty for the computers. However when we toom wife's 2 ur old computer to be cleaned-we have had NOTHING but problems w the computer. It was dropped-noone told us. Battery damage & replaced BUT was not keeping charged...after 3-4x taking it back..the WHOLE OS was checked & wiped cleaned. Every thing was lost & even the flash drive we purchased was lost. We are not happy w the service that has been provided ti my wife's computer. We are hoping that there is NO OTHER damage to comp & if so we will continue to complain & a new comp will be demanded.

I love my kindle! It's so portable and easy to use. If you're an avid reader, but don't like having physical copies, this is for you!

Fast service with attention to detail. Fast turnaround time.

I have used the protection in past and will never buy anything without it

Great price for the warranty on the Samsung tablet. I would definitely recommend getting this 2 year warranty if you have smaller children.

I take very good care of my electronics, but its nice to have the peace of knowing if the unthinkable happens, I will be able to get my device serviced!

Awesome service. Was having trouble setting up a device and they helped me with all my issues.

I'm very happy, because i buy this protection. I have 2 kids and it must to have.

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

I would never purchase electronics anywhere else besides Best Buy because of their great geek squad program. As a mom of 3, it's the only way to go!!

I was helped promptly. Even though my issue was not resolved right away I was immediately refunded. Geek squad accident plan is totally worth it!

Good to have in case you need it.... Never a bad idea

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

I recommend Geek squad they are great friendly staff