Customer Ratings & Reviews

I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!

the service is great to have. its always best to protect your purchases

Very helpful and was not wasting my time. Help me get out in a timely manner and not wake around.

Every device I have purchased from Best Buy (Galaxy Tab 3, Galaxy Tab 4, Galaxy Tab S, Galaxy Tab S2) I automatically request and pay for Geek Squad protection. So far my devices have remained in pristine condition without having to use the insurance protection, but this is great to have. It's almost like Murphy's Law with electronics and no insurance - whatever can go wrong, will go wrong. Not only do my devices receive this insurance upon purchase, but I pay every year to maintain the protection and service. Last time I didn't renew my Geek Squad, within 2 weeks after it expired, my tablet started to malfunction and I found myself paying for a new tablet when I couldn't have it fixed (costed me more to fix so I purchased a new tablet). Lesson learned!

After accidentally dropping her tablet my 3 year old daughter went in to panic mode, luckily I had purchased the protection plan .. what a relief after losing my job…

I bought a Samsung tablet with a Geek Squad warranty, one day it accidentally fell into the water, it stopped working. I made the claim through Geek Squad and in a few days they solved it, refunding me all the money for the product I had purchased

I was able to get insurance on my laptop as well as my kids tablet.

I so far have been fortunate not to need this 2-year accidental damage plan for the tablet I got for my son almost 2-years ago, but I like that I did get it for just in case. He is now 7 years old, but was 5 years old when I got the android tablet for him to use for educational games and apps. The tablet still works and is in good condition.

I was looking for an affordable devise for my husband for his online books, and a e-reader kindle seemed a little too expensive for the size. So this was my next best option. And it is great, since it's only for reading, it works smoothly.

You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

Never go without our warranty. Super easy to replace devices when you get a warrantyvthrough best buy. Never have an issue when we need to use our warranty.

Get the warranty! Especially if you have a 4 year old!

Most dont do anything but this protection is worth it.

I love the Geek squad they explain everything to you.

My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

Perfect gift for my niece , and awesome birthday gift

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

My son’s tablet was diagnosed, fixed and returned back as brand new

Excelent pruduct, don't have pulg for wired earbuds, relay in bluetooth ear device

Geek Squad Agent answered all my questions and took care of matter.