Customer Ratings & Reviews

Sounds great. I'm glad to have the extra protection should I need it.

I love this Microsoft Surface Pro warranty. Just wish they had a 5 year option.

The 2-Year Accidental Geek Squad Protection Is Definitely a Must To Have. In case of any unfortunate accidents with your merchandise and/or products in which you purchase from Best Buy you should not leave without FIRST purchasing the 2-Year Accidental Protection Plan. Believe me it will save you money, just in case something happens to your items.

I’ve never really had anything broken just yet to where they would have to fix it. But, on the other hand. There was a time where I would purchase something and if it stopped working or wasn’t charging like it’s suppose to. It would get exchanged out no questions asked. Best Buy is always helping customers out from my experience.

Wife loves it for all her work. And loves that its bright and easy to ready

Dang! I was 4 days from my warranty expiring. It was great luck but it covered it

This is great especially for any electonics you might buy as a gift or present.

Geek Squad is a must. So many countless times when electronics go haywire they have saved us.

Love it! ❤️ Bought it for Christmas for my wife, I use it so the time though. It's everything we thought it would be an bs then some! Would buy it again, definitely! World change just 1 thing, would not a screen protector! Buying 1 asap!

The Geek Squad staff in person and on the phone have always been efficient, curteous and of great help when needed in the past and I have no doubt they will do the same if needed on this new item I purchased. The only issue I have is with the manner of how they are managed in the store. In the Boynton Beach store there's always chaos at the Geek counter. There's no line for people with appointments nor a line for those without appointmens who just have a quick question. There's no way to check in if you do have an appointment thus you have to wait on a long line which is ludicrous and makes the appointment concept mote.

GET THIS!!! ESPECIALLY IF YOURE CLUMSY OR HAVE KIDS LOL. I PURCHASED THIS WITH MY MICROSOFT SURFACE PRO 7 AND MY SON BROKE MY LAPTOP LITERALLY A WEEK BEFORE MY WARRANTY EXPIRED, TURNS OUT THEY CANT REPLACE THE SCREEN ON MY LAPTOP SO I ENDED UP GETTING A WHOLE NEW MONITOR!!

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.

I am pretty technical so I didnt utilize them for set up, but it is nice to have the peace of mind should something happen. For around 100 bucks, I think its silly not to get it being that the computer approaches $1000. Will update review if and when I need to use the service.

My daughter has been happy with her tablet and had great Picture quality

If you own electronics and you have kids, purchasing an extended warranty four laptops and other items is crucial. I have never had a problem with service from Best Buy so I don’t have a problem with purchasing service plans.

Its always a good idea to get the protection, try to think about how youre using the product and the environment it will be in. For my mose costly electronice i always have them plugged into a ups that has automatic voltage regulation. I would like to see a better assessment of coverage options. Most just go by cost of the product, but if they really stood by quality of the items being brought in , that would provide a better scheme for coverage options.

Really work, answer all time. Excellent when you need with broken product.

My wife is hard on tablets and remote controls. She broke the circuit board by pressing the mute button on three DirecTV remotes. We needed the protection plan for this Amazon Fire. Went the first one broke, they had stopped producing that model. The replacement was the same size but the next generation.

For the Fire HD 8, I recommend buying , Geek Squad protection warranty plan. Anything can happen to this device and you will be cover. If you drop the device and it stops working, let the Geek squad look at it, The warranty plan lasts for 2 years. I always buy the warranty plan for peace of mind.

Been using warranty from best buy for so long, completely recommend it people!