Customer Ratings & Reviews

I always put this plan on any item that cost ove a hundred dollars. I hav had to use this plan before. Best Buy has always been very helpful in any return or exchange that I have had to make.

Its a little expensive but its good to know if you have a problem there somewhere to get help. It would be nice if you didn't have to repurchase it once its used to replace the tablet. It would be nice if you could get it at half off if you have to replace it.

You have to have Geek Squad protection! I have covered all devices I have purchased from here with it. The have always been great at fixing and returning quickly.

I’ve used the geek squad services in the past. They are great and know what they are doing at least most of the time they do.

The geek squad protection service is more than worth it every single time. They've helped me with my last 3 computers and my iPad and they are always great. My issue gets fixed, I don't need to pay for anything even when I needed brand new chargers because mine was ruined, etc. It is so worth it.

I had purchased my daughter a amazon fire tablet for Christmas and added the protection plan. Well, the tablet didn’t make it to December 26th. When I finally made it in to the store, it was so easy to turn in and get my replacement. I really thought it was going to be a hassle, but it turned out to be a breeze. I recommend a protection plan especially for kids.

Normally I don't have a need to purchase protection and support, but since I am constantly being bombarded with technical questions from family and friends, it's nice to get a package that lasts for about a year and you can have those family and friends contact another professional about any questions or for support. Geek Squad customer service is great and their techs are very knowledgeable.

Well haven’t had to really call nd have them fix or repair the fire tablet but I think having the protection for a year for &25 Was good deal can’t go wrong with it I bought it for my 5 year old son so in case he accidentally drops or something happens to it I wont have to worry cuz they will replace or fix it

Great tablet for kids can monitor them for safe and secure usage def recommend to the kids only making a review to see if I win that 400 bucks they said if I wrote a review lol

great value for the price. i love that i am safe for the next 2 years

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

The Grand Island Nebraska Geek Squard members have been knowledgeable and helpful on using and repairing the low quality products. Buy the insurance as you will need it.

I haven't personally had to use this service yet but I have been told that this service is amazing and fixes an issue relatively fast

perfect definitely need this for accidents and other surprises

I like this very much...light weight...portable....good for all my needs. The smaller by 1/4 inch screen than the Apple unit lowers the price by about 30 per cent at least for the same thing Apple'd sell. And Samsung has more storage space than Apple, according the the sales person

Haven't used hopefully don't have to but a great back up feature

Thankfully didn't need to ever use these guys but would have if needed to to.

Geek squad is always useful to have. Purchase for all electronics.

I bought a fire tablet for my daughter, and purchasing insurance is a must. I think it's a fair price and well worth it. So just like I thought my daughter damaged the charging connection some how, all I did was take it to the store and got a replacement no questions asked. Love how best buy works.

So far so good after 2 years and a 10 year old using the tablet. Once had it to the store and the associate was able to fix it by adjusting the setting.