Customer Ratings & Reviews

I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

Another great service from Best buy! I love the service provided through Geek squad. IT provides great tech support! Thank you Best Buy.

It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

The agents are very helpful and make sure things are understood before you leave the store.

Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.

I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

All the kids will love this tablet. It has everything they need. And most importantly parental control.

Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

They have always been fair and respectible. I will always go to them and purchase this on all my items.

Worth the investment! These guys are honest, fair, and very knowledgeable! Will buy protection plan on every electronic I buy!

How can you go wrong with a bunch of geeks having your back when a tech problem arises.

My mother likes this for reading and has no trouble seeing rhe words or anything

truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.