Customer Ratings & Reviews

It's a great product to have stress-free worrying about if it break or anything you have the Geek Squad to help you

I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

Device arrived quick. Even though it was refurbished it worked like new

I want you to buy service and they were helpful and explained what I was purchasing

my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new

I just got the warrenty for my electronics. I highly recommend getting the warrenty.

I always love getting Geek Squad, especially when having children. It helps a lot when things break, even with cases things break.

Love re fast service and efficient whenever i need a service at this store

Always a must with products. Accidents do happen and BestBuy replaces quickly with no questions.

I purchased the extra protection in case something happens to it and the service is amazing.

Excellent writing tool. Im very happy with it. Recommend highly.

I never believed I’m extended warranty’s but now I wouldn’t buy any electronic equipment with out this BestBuy warranty. My daughter dropped her $1,800. Laptop and broke the case and screen. Best it replaced it for free.

Having this protection is needed, although I only used it twice within the 1-year I had it. The question below ask "would I recommend it to a friend?" my answer is yes / and no, if you are nontechic then YES...

I hardly ever had used once for my tv remotely replacement and it was very smooth transection. I would recommend to ever user to get Geek Squad protection with their electronics. Best-Buy Geek Squad protection are one the best you could get from best-buy.

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

I had this service on a previous laptop and near the end of it's expiration my laptop gave out. It wasn't a quick process but they did fix it and I didn't lose any data so well worth it and purchased for my current laptop. My son still uses my old one.

This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.

I purchased this warranty when buying my new Samsung laptop, but I've not had to use the warranty yet. But I'm glad that the warranty is here in case it's needed, although I've never needed a warranty on a Samsung product.

The agents have always been friendly with me and very understanding with my limited techie knowledge when I got a virus. Either online chats or in person the Squad is always there. Thanks, Geek Squad. I'm glad I purchased the coverage.