Customer Ratings & Reviews

I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

Gives me a piece of mind and sense of security. Much needed for valuable products.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

Very helpful and as long as you got a Warranty you will not have a problem with your return, their pretty good at help resolve a problem

Hope will not need to ever use, but unfortunately same tablet purchased not even a moth old was defective and was given hard time when tried to exchange it.

Bought the geek squad protection as the devise was for my kids. These type of protection arw always needed especially with kids devices

Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.

Awesome and very easy to use I highly recommend this product

i recommend getting this if you're buying a tablet for your child or for any things really, they can help replace your item if it breaks

I always buy the Geek Squad protection plan with our electronic purchases. Thank you for offering it, I’ve had to use it twice.

Brought in my device for repair and service was executed

Geek squad protection has saved me many times. Great if you use your device all the time.

Any time I use geek squad they are very helpful and informative. They always make sure I understand the issues/solutions.

Great value when you think about what you're buying and who you're buying it for

Lisa Mills was courteous and had patience while working with me on my issues with my laptop.. She did not over sell and made sure I understood how to work my unique computer features. I am completely satisfied!

GEEK SQUAD ROCKS!!!!!!! I HAVE ALWAYS BOUGHT THEIR PROTECTION PLANS IN THE PAST & HAVE NEVER BEEN DISAPPOINTED WHEN I HAVE HAD TO USE THEM. THEY ARE VERY FRIENDLY & EFFICIENT WHILE TAKING CARE OF YOUR PROBLEM FOR YOU!!!! I HIGHLY RECOMMEND SPENDING THE FEW EXTRA $$$'s ON THE GEEK SQUAD!!!!!!!!!

I bought this for my new Microsoft Surface Pro and it's already paid off. I got a little bit of moisture in my surface. Went to Best Buy. Walked out with a new surface. And yes i bought this protection again for the new one.