Customer Ratings & Reviews

Excellent and quick service. Great communication on updates to services via email, messaging and in person.

We have saved $$$ by having Geek Squad.My husband couldn't survive without these people! When his printer doesn't work a tech always helps get him out of the mess. Not a one has ever told him it was usually his fault/ incompetence/etc. We must keep our membership!

Always friendly and helpful! They never seem to mind my “dumb” questions.

Purchased this protection because I purchased the tablet for my young grandson

It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

I love how if my devices ge. t broken i can bring it back and it wil be fixed. Best buy has always honored it.

It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

These guys have great service and support to address any issues.

1st moblie device i have ever owned , I know who is this guy ?? So want sure if I could get used to it and thought well lets do a 1 yr policy and see how it goes ?

I recently had to renew my geek squad plus plan and I’m so glad I did. My surface pro fell and cracked on one corner and completely stopped working. Next day I went into Best Buy & geek squad took care of everything. My new surface pro gets here Monday!

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

Always get this on every device, you can never go wrong spending the extra money.

Very nice upgrade from the a8. Better camera . Larger screen.

We will always get this protection on any laptop. We have had to use it several times over the years and the process has been easy each time.

I really can’t make a statement on this yet! All my purchases have been of great quality So I haven’t needed them yet! I’m sure when I do They will be great!

Very helpful to have in case your laptop breaks. My surface shut down while I had this protection and they gave my a gift card to buy a new one that day which was great.

Gets her done the way the it’s supposed to get her done. Nice charger!

I purchased this for a tablet I had purchased after having to replace one that was broken. Unfortunately I didn't have geek squad on that one and I regret it. I'll just say this, if you're clumsy or have a child or are dating someone clumsy this is a must have.

Love the Insurance plan hands down the best. I have a special needs child who is constantly breaking her tablet every other month! I go in and get a new tablet and insurance plan with no problem!