Customer Ratings & Reviews

Great product, have enjoyed using it thru all my travels.

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

This is a must especially when you have a special needs child that don’t know what he’s up to Unexpected drops and curious to see if the tablet can swim lol purchase this always

Best plan, very worth having, would recommend to anyone who’s buying a new product

I never had to use this but I’m sure I would have needed it if I DIDN’T buy it!

Good support for any technical or tab issues, better to have protection

Placed no bubble's! Tech was quick and friendly the only down fall was the wait for service.

My kiddos broke our tablet so I am so happy we purchased the 2 year geek squad protection. They were able to swap it out, but we are still waiting on the tablet via mail since they were out of stock in store.

Geeksquad makes this easy. You can get protected for 2 years. It isn't too expensive.

I have purchased Geek Squad service for my high-value devices and the few times I have required service have been positive experiences, it is easy and quick to schedule a service appointment, repairs are done in an acceptable time and if not They are capable of repairing and replacing the product with a totally new one of the same or similar commercial value depending on the situation.

I'm hoping I don't have to use it, but it's nice to have just in case.

But this has a birthday present for my one year-old granddaughter her tablet and it’s a definite must

Very proficient in repairing my cell phone and laptop.

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

If you have kids this is awesome! I had it for my sons tablet and it was a life saver!

Never thought I would need support this soon but after only a couple of weeks I had a problem, could not connect to the internet. Called the Geeks Squad and received an appointment for later that day. Arrived for the appointment about 15 minutes early and the repair was completed in less than 10 minutes. So, I was out and, on my way, with everything working great before my scheduled appointment time. This is great peace of mind for a nontechnical person like me.

Total tech is a hassle-free repair program. They fixed a computer I had even before I had total tech. Other big box retailers offer a warranty at extra cost but then won't cover you because you must first exhaust the manufacturer's warranty where ever that happens to be. Now if something breaks I take it to best buy. They fix it. Period. I go home happy.

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book