Customer Ratings & Reviews

Never buy anything without getting Geek Squad Protection. Unlike other protection plans, they really do cover your purchase from day 1 without any problem. The staff is always friendly and straight forward. I really appreciate the many times they have taken care of my kids misshaps! Don't leave the store without it!

The geek squad protection service is more than worth it every single time. They've helped me with my last 3 computers and my iPad and they are always great. My issue gets fixed, I don't need to pay for anything even when I needed brand new chargers because mine was ruined, etc. It is so worth it.

The agent was knowledgeable. I got my issue resolved.no hassle & great customer service

If you have joint issues in your hands like my mom does I highly recommend in case you drop your device

GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

I have bought it for now and hope the day I need it, it’s been useful with no hassle and issues

I like this very much...light weight...portable....good for all my needs. The smaller by 1/4 inch screen than the Apple unit lowers the price by about 30 per cent at least for the same thing Apple'd sell. And Samsung has more storage space than Apple, according the the sales person

I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

I mean you get what you pay for it break they fix it if they cant they refund you so its always a must to get protection on the device if you take it everywhere

Is a nice service the warranty ever I bought for mi tablets VR computer etc

I bought a fire tablet for my daughter, and purchasing insurance is a must. I think it's a fair price and well worth it. So just like I thought my daughter damaged the charging connection some how, all I did was take it to the store and got a replacement no questions asked. Love how best buy works.

You never know what's going to happen with a college student! This is a must needed addition to any purchases for college students!

Great service, very patient customer service and polite

Purchased the tablet for my 11 yoa grandaughter, along with screen saver which we requested geek squad apply. Made an appointment, they put on the screen saver and everything went well.

I needed an extended warranty to protect my Amazon Fire 19 HD 2019 Kindle tablet from scratches and damage and dirt very much also. I am glad I purchased this extended warranty through the Geek Squad to give the Amazon Kindle tablet an added layer of protection and piece of mind very much also.

Normally I don't have a need to purchase protection and support, but since I am constantly being bombarded with technical questions from family and friends, it's nice to get a package that lasts for about a year and you can have those family and friends contact another professional about any questions or for support. Geek Squad customer service is great and their techs are very knowledgeable.

ALWAYS get the protection as you never know when it might come in handly lol. With my kiddos its a wonderful must!

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids