Customer Ratings & Reviews

Got this for our Samsung Frame tv, it is good peace of mind if anything goes bad on these tvs. Note though that i got a screaming deal on the TV and because of that, it offset the cost of the eventual geek squad contract price. THat's the other way i justify this too.

I've always had good experiences with the geek squad!

So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

One of the best double picture frame for remember love one.

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

Geek Squad is Bomb! They get the job done no problems.

Geek Squad is Bomb! They get the job done no problems.

I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

I wanted to purchase the warranty just in case. I really doubt that I will ever have to use it.

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

Always a good idea to have even though I take excellent care of products. Seems as they get old and need help.

Good product and good quality product love it so much

I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

Great to have for small children especially knowing how irresponsible they can be.

I always buy the Geek Squad protection plan with our electronic purchases. Thank you for offering it, I’ve had to use it twice.

The team members were so friendly and informative.