Customer Ratings & Reviews

Is a nice service the warranty ever I bought for mi tablets VR computer etc

The agent was knowledgeable. I got my issue resolved.no hassle & great customer service

Feels good to know that I have some protection for atleast a year. Update: Not gonna take away from geek squad but for the purchase of the device already gave me protection plan for free, i kinda knew that already but my wife wanted to pay the extra for geek squad protection. Guess let yall know about if and when have to use it.

The Grand Island Nebraska Geek Squard members have been knowledgeable and helpful on using and repairing the low quality products. Buy the insurance as you will need it.

I have bought it for now and hope the day I need it, it’s been useful with no hassle and issues

needed to purchase protection because the gift was for my grandchild and would like to make sure if anything happened to it. it was covered

They were super helpful with the broken tablet we had. Explained everything perfectly. Had to get a new tablet and made sure to get the protection again.

Great tablet for kids can monitor them for safe and secure usage def recommend to the kids only making a review to see if I win that 400 bucks they said if I wrote a review lol

It was great. My son is 3yrs and he cracked his tablet, we Couldnt turn it on. Since we had the protection plan we got a new tablet. No hassles at all. Easy and we did everything in the store same day.

If you have joint issues in your hands like my mom does I highly recommend in case you drop your device

Wow these people are Awesome.. I have had to call them several times already. Very polite and curtious attentive .Paying close attention to detail and to the problems you are having with your appliances. Wow these folks are Smart. I highly Recommend investing into one of the Geek Squad protection plans there is one for every budget.

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

GET THIS!!! ESPECIALLY IF YOURE CLUMSY OR HAVE KIDS LOL. I PURCHASED THIS WITH MY MICROSOFT SURFACE PRO 7 AND MY SON BROKE MY LAPTOP LITERALLY A WEEK BEFORE MY WARRANTY EXPIRED, TURNS OUT THEY CANT REPLACE THE SCREEN ON MY LAPTOP SO I ENDED UP GETTING A WHOLE NEW MONITOR!!

I’ve never really had anything broken just yet to where they would have to fix it. But, on the other hand. There was a time where I would purchase something and if it stopped working or wasn’t charging like it’s suppose to. It would get exchanged out no questions asked. Best Buy is always helping customers out from my experience.

Hope we won’t need but it is a good piece of mind to have.

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

If you own electronics and you have kids, purchasing an extended warranty four laptops and other items is crucial. I have never had a problem with service from Best Buy so I don’t have a problem with purchasing service plans.

Its always a good idea to get the protection, try to think about how youre using the product and the environment it will be in. For my mose costly electronice i always have them plugged into a ups that has automatic voltage regulation. I would like to see a better assessment of coverage options. Most just go by cost of the product, but if they really stood by quality of the items being brought in , that would provide a better scheme for coverage options.

The 2-Year Accidental Geek Squad Protection Is Definitely a Must To Have. In case of any unfortunate accidents with your merchandise and/or products in which you purchase from Best Buy you should not leave without FIRST purchasing the 2-Year Accidental Protection Plan. Believe me it will save you money, just in case something happens to your items.