Customer Ratings & Reviews

ALWAYS get the protection as you never know when it might come in handly lol. With my kiddos its a wonderful must!

I had to return my first purchase of the i7 Surface Pro 4, and while we were talking, the Geek Squad fellow told me that if you don't buy Geek Squad for any other product, buy it for this one because if it breaks, there is nothing that Geek Squad can do to fix it, you will just get a "like-new" one from Microsoft. Very happy with the purchase, and very worth it to spend the extra cash to guarantee my device for an extra 1 year.

You never know what's going to happen with a college student! This is a must needed addition to any purchases for college students!

I have not had any problems since. I had even gifted my kids this tablet as I gotten another for my own personal use. They love it. Easy to use for them as well. No Geek Squad use for this product.

For the Fire HD 8, I recommend buying , Geek Squad protection warranty plan. Anything can happen to this device and you will be cover. If you drop the device and it stops working, let the Geek squad look at it, The warranty plan lasts for 2 years. I always buy the warranty plan for peace of mind.

My wife is hard on tablets and remote controls. She broke the circuit board by pressing the mute button on three DirecTV remotes. We needed the protection plan for this Amazon Fire. Went the first one broke, they had stopped producing that model. The replacement was the same size but the next generation.

Never had you use one but if I did and the service is as good as Best Buy my guess is I would be happy with them.

Can't go wrong with Geek Squad, has always come through when I've needed.

Very affordable and totally worth it! Buying a new tablet for my son, I definitely wanted to purchase the extended warranty!

Great quality of service, always there when i needed assistance. They were quick to resolve my issue

I mean you get what you pay for it break they fix it if they cant they refund you so its always a must to get protection on the device if you take it everywhere

GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

I always put this plan on any item that cost ove a hundred dollars. I hav had to use this plan before. Best Buy has always been very helpful in any return or exchange that I have had to make.

I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

The Geek Squad staff in person and on the phone have always been efficient, curteous and of great help when needed in the past and I have no doubt they will do the same if needed on this new item I purchased. The only issue I have is with the manner of how they are managed in the store. In the Boynton Beach store there's always chaos at the Geek counter. There's no line for people with appointments nor a line for those without appointmens who just have a quick question. There's no way to check in if you do have an appointment thus you have to wait on a long line which is ludicrous and makes the appointment concept mote.

I am pretty technical so I didnt utilize them for set up, but it is nice to have the peace of mind should something happen. For around 100 bucks, I think its silly not to get it being that the computer approaches $1000. Will update review if and when I need to use the service.

Purchased the tablet for my 11 yoa grandaughter, along with screen saver which we requested geek squad apply. Made an appointment, they put on the screen saver and everything went well.

Very helpful if I have anything wrong with the tablet. I've not used it since buying the tablet, but it's helpful for accidental damage.

Excellent writing tool. Im very happy with it. Recommend highly.

The Geek Squad at the Lake Jackson store have been very patient & helpful correcting problems with our laptops & tablet. The problems ranged from virus corrupted operating systems, to operator errors. They were friendly, professional, & made timely repairs.