Customer Ratings & Reviews

Get it. Won’t regret it. Small price to pay for piece of mind

They do not replace the device. They only give you a store credit for the price you paid at the time of purchase. I'm not sure why they claim that things are covered when in all actuality the price of purchase and the price today are different so my son will be leaving with no tablet today because we are only getting a gift card for the price we paid for the tablet when we purchased it which is different than the price in store today. That is a very very very falsely advertised product and it's extremely frustrating

This is good for those accidents you have and you don't have to replace the product yourself.

I like the service and good costumer service......

Whenever I have a problem they would fix it great service

Hopefully we don't need to use it. But is goo to have it.

The service it's great as long you know what it's covered

Great service love this !!!!!! Great price will buy more

Having protection plan is a good thing in case of something goes wrong and no need it to worry about it

Haven't had to use it yet so it is really hard to give a review on something I have not used. But it is nice knowing if my product craps out I have this to help keep me going.

The Geek Squad has been very helpful with the products we have purchased from Best Buy.

My computer crashed and this service replaced what I needed in the amount of time I expected.

With children it is worth having bought extra warranty

It always good to have a Geek Squad protection with bestbuy is better than manufacturer warranty

I haven't had to use it yet...but they always help when needed!

Never had issues with exchanges. The warranty has always worked.

Definitely needed to add a protection plan just in case of an accident. Highly recommend!

Broke my Kindle and all I did was bring by and they replaced.

Good to have, but the item I purchased uses it all up. Service good, just have to keep taking back over and over and over again.

Protection plan is essential. I have used it in the past to repair a broken screen Great deal