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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4517 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,517 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GUARANTEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sister loves it

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 13.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an excellent service and the person was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you think about what you're buying and who you're buying it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a service worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for a busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me many times. Great if you use your device all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from our local Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet repair/replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough l, if it breaks it get replaced thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Definitely It worths the value of the product to cover accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use of the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is needed, although I only used it twice within the 1-year I had it. The question below ask "would I recommend it to a friend?" my answer is yes / and no, if you are nontechic then YES...

    I would recommend this to a friend