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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4504 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,504 reviews
  • Rated 5 out of 5 stars

    No Bubble's !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed no bubble's! Tech was quick and friendly the only down fall was the wait for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave us the device we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with us getting a new tablet for our children. We were looking for something not to expensive or cheaply made. It is the best of both worlds and provided us with helpful information on the warranty provided by bestbuy for a small fee in case anything happens. It was a wonderful and stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan itself was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great, so worth it. These electronics break so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this has a birthday present for my one year-old granddaughter her tablet and it’s a definite must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is awesome! I had it for my sons tablet and it was a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There amazing they fix fast and are great i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great way to be cover your equipment if any accidental damage occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Reliability !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them before many times. Always got my equipment going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always pays to be safe because accidents happen and this is a headache saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros repair if need be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service with items that I know I have no business trying to repair, it provides me with the security knowing should something go wrong, repairs are covered. Best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Fear - The Geek Squad is HERE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't need it, but it's reassuring to know I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADH is a MUST HAVE and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ADH is a must have for any electronic. People complain that they will be without a computer or tablet while it's sent out, but what do you expect? It has to get repaired. Best Buy makes it Easy!! Drop it off, it gets sent out and you get back fixed and working device. Any work on computer or tablet costs a lot of money. You would be stuck with that bill if you don't have ADH. And for 3 or 4 years. If it stops working or you drop it down the stairs or kid spills soda on it...... It's covered. Don't forget to always add ADH if it's offered!

    I would recommend this to a friend