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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4196 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,196 reviews
  • Rated 5 out of 5 stars

    The best insurance that exists in any store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance that exists in any store. Put insurance on each item you buy. You will not regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up for Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the geek squad is awesome and is always courteous and knowledgeable about the products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They need to do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nightmare to deal with Geek Squad over the freezer I purchased. I got the runaround. I spoke with countless people on getting the freezer repaired/junked. In-store employees were a nightmare. Customers do NOT come first. I want to know how it is that GS doesn't make service calls on smaller freezers. It's not like one can easily pack up a freezer to take into the store for repair/junking. It's rather a safety hazzard to everyone involved. I would recommend GS for other things - but they fail with medium size appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Tablet S7 FE Protection Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a very good Protection Case...Make sure it's for the S7FE.Samsung Galaxy Tab s7 FE..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reasonably priced. Never chance having to deal with factory warrenty procedures. GEEK Squad is always the best at everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan definitely saved me from having to purchase a new device. Definitely a quick and easy life saver !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth all the price increases from inflation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a nutshell, if you can, just get it. Stuff really do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used the geek squad yet. A bit overpriced. I have heard employees saying it takes a long time to get item repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is something that has been life saving for me as a full time student. Very Convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has the best service plans. In store help to get you you products working again you can't beat that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had such great luck and service with these products from tvs, to appliances, to tablets and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson screen got a crake took it in they didn’t ask questions. It was in the system very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need Geek squad, they are there to help. Great service to have for worry free ownership of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!!!!! Does exactly what I wanted and more!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product great protection for my devices I would definitely recommend using this for all your devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service. So far so good so happy with this producct 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LayLay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if anything happen can call them or take it in to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas delivered the goods in one piece and were very nice. Thanks Geek Squad dudes!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection service when u need it. I don't always get it, but sometimes it's great for kids or office purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Geek Squad goes above and beyond and to honor their protection plans

    I would recommend this to a friend