Customer Ratings & Reviews

I’ve used Geek Squad in the past and they’re good at what they do… They can fix cracked screens, bugs, and also add new features to your devices… They find the problem then explain in detail how it affects your device and what can be done about it, and the cost isn’t very expensive…

Haven't used hopefully don't have to but a great back up feature

great value for the price. i love that i am safe for the next 2 years

Geek squad is always useful to have. Purchase for all electronics.

Would highly recommend this product. Needed a new laptop for nursing school, this was the perfect option. Super fast,lightweight and wasy to use. Love the quality of the picture amd the touch screen :)

Worth it! Bought a tablet for a kindergartener so I got the protection plan "Just in case." We made it four months before I had to take it in. Long story short, the tablet was replaced with a new one thanks to the protection plan. I purchased it for the new tablet as well. Just in case.

Willing to help and leave you stress free. A peace of mind during the process.

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

Any & All Geek Squad Protection Plans and Services are an added bonus and optional to purchase for a very reasonable price considering their high quality, efficient, and top notch skills/services for any and all damaged and/or equipment & device impairment! And Most Geek Squad Services & Geek Squad Members are on site! Service while you wait!

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

Thankfully didn't need to ever use these guys but would have if needed to to.

I have purchased several of the Microsoft Surface Pros. There are some things that others have stock, but I'm doing it works great for the drafting. I want to be able to track my surface with exact GPS.

I love this protection that I put it on everything that I buy from Best buy they give me a piece of mind send me a lot of money especially when I buy things for my little one I know that it is protected

Great item for any age, it’s not slow and has good capacity

Have not used themnyet but i am sure they are awesome..

I highly recommend getting and extra coverage especially if not sure

I prefer to buy my electronics at best buy because of the ease of receiving quality care when things go wrong. Often you have to really advocate for yourself with the staff almost like they are trained to deny you service but once you get them on board their service is usually great. I had one really hard instance that makes this purchase my last time with best buy if it happens again. This is my third surface from BB. I bought a Surface 4 still going great and got support. Then for my partner I got a new Microsoft Go at best buy, few months later the screen got cracked with a drop. They said they wont replace the screen but the whole computer. We got it replaced but it came back unusably slow. We returned it and the second one came back also unusably slow. No matter how many time we asked them why we could barely run word processor on it they just said it was the computers specs but before we gave it to them it ran better and they should sell computers that cant handle more than one web tab or a word processor. I wont trust their refurbished goods in the future and just hope this isnt an issue again.

Very sturdy and great product. My 6 year old loves his tablet!!

Best Buy and Geek Squad are awesome!!! It is so easy to do business with them!

I bought the Geek Squad insurance with my Mom's tablet. It gives her comfort knowing she can call or go and speak in person to a tech for anything!