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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4507 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,507 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our Samsung Frame tv, it is good peace of mind if anything goes bad on these tvs. Note though that i got a screaming deal on the TV and because of that, it offset the cost of the eventual geek squad contract price. THat's the other way i justify this too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomal customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy extended warranties with high prices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picture frame.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best double picture frame for remember love one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GUARANTEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not have to use the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Bomb! They get the job done no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Bomb! They get the job done no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased this but haven’t used it..yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet repair/replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase the warranty just in case. I really doubt that I will ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a service worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have as get older charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have even though I take excellent care of products. Seems as they get old and need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from our local Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good quality product love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for small children especially knowing how irresponsible they can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank heavens for the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan with our electronic purchases. Thank you for offering it, I’ve had to use it twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were so friendly and informative.

    I would recommend this to a friend