Customer Ratings & Reviews

I haven't personally had to use this service yet but I have been told that this service is amazing and fixes an issue relatively fast

Apple tablet took no time and picked up the same day love it

Its a little expensive but its good to know if you have a problem there somewhere to get help. It would be nice if you didn't have to repurchase it once its used to replace the tablet. It would be nice if you could get it at half off if you have to replace it.

Aleays ready to work out and issue or doubts excelent custumer service.

GET THIS!!! ESPECIALLY IF YOURE CLUMSY OR HAVE KIDS LOL. I PURCHASED THIS WITH MY MICROSOFT SURFACE PRO 7 AND MY SON BROKE MY LAPTOP LITERALLY A WEEK BEFORE MY WARRANTY EXPIRED, TURNS OUT THEY CANT REPLACE THE SCREEN ON MY LAPTOP SO I ENDED UP GETTING A WHOLE NEW MONITOR!!

The 2-Year Accidental Geek Squad Protection Is Definitely a Must To Have. In case of any unfortunate accidents with your merchandise and/or products in which you purchase from Best Buy you should not leave without FIRST purchasing the 2-Year Accidental Protection Plan. Believe me it will save you money, just in case something happens to your items.

Once again, Geek Squad never disappoints! When my tablet broke! We sent it in to get repaired, it was not repairable so we got a refund towards a new tablet! Awesome service!

Bought one for a family member. They liked it so much. I tried it. I liked it so much. I bought another

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

You have to have Geek Squad protection! I have covered all devices I have purchased from here with it. The have always been great at fixing and returning quickly.

Good to know that I can get protection on my items

If you own electronics and you have kids, purchasing an extended warranty four laptops and other items is crucial. I have never had a problem with service from Best Buy so I don’t have a problem with purchasing service plans.

Its always a good idea to get the protection, try to think about how youre using the product and the environment it will be in. For my mose costly electronice i always have them plugged into a ups that has automatic voltage regulation. I would like to see a better assessment of coverage options. Most just go by cost of the product, but if they really stood by quality of the items being brought in , that would provide a better scheme for coverage options.

It was great. My son is 3yrs and he cracked his tablet, we Couldnt turn it on. Since we had the protection plan we got a new tablet. No hassles at all. Easy and we did everything in the store same day.

Always recommend is for any electronics or small appliances as it is the best protection you can get for your money

So far so good after 2 years and a 10 year old using the tablet. Once had it to the store and the associate was able to fix it by adjusting the setting.

I get the replacement service on my major purchases and the only time i need a replacement the staff were great and i got a new device

Great buy as it always gives me assurance when i purchase.

No hassle replacement under the warranty no questions asked

For the Fire HD 8, I recommend buying , Geek Squad protection warranty plan. Anything can happen to this device and you will be cover. If you drop the device and it stops working, let the Geek squad look at it, The warranty plan lasts for 2 years. I always buy the warranty plan for peace of mind.