Customer Ratings & Reviews

I have used the Geek Squad Protection on any device I purchase. I LOVE IT! It really helps when a device stops working. I can just go into the store. Get a store credit & purchase another device with the store credit. It really comes in handy for devices that just stop working. And I would definitely recommend it to anyone. 10/10!

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

You can’t go wrong with the Geeksquad protection. I have use this service for over 10 years and I do not want to be without. The Geek Squad is helpful and friendly and most of all Geek can fix your computer and get any “Bugs” fixed. I love this service. They are there when you need to get your computer up and going. Geek can fix most any problem with your computer. They are the best! Another thing I like about Geek, Is they will install your new TV and get it up and running very quickly. My new Best Buy TV looks great. Thank you GeekSquad!

My kiddos broke our tablet so I am so happy we purchased the 2 year geek squad protection. They were able to swap it out, but we are still waiting on the tablet via mail since they were out of stock in store.

I accidentally soaked my Samsung tablet in energy drink. The Geek Squad sent my tablet off to be repaired and within 5 days i got an email to come in and pick up my replacement. They gave me a full store credit for the original price of the tablet plus tax and i was able to get the same tablet for less money mailed to my home. The store credit even paid for part of my new warranty!

Good for peace of mind for 3 years and a good price as well.

I love the fact that they are so accessible and knowledgeable. They have helped me numerous times when I needed assistance.

Most everything I buy from best buy gets Geek squad. For repairs its always so easy to get it done. Take it to the store and they diagnose what can be done then and there and what needs to be shipped off. You get a call/email when your item is ready to be picked up so can set up a time to that. Things that have been covered in the past for me include a cracked screen, liquid damage, blue screen of death, laptop just not working, xbox controller not working etc. Its a good investment especially when kids are in the house.

Fast service with attention to detail. Fast turnaround time.

Idk if its a me thing or them but i havent needed them and thats a win in my book.

Haven't had the need to use their service but knowing they are available when I do is a good thing

They are always very helpful and kind. I don’t think I’ve ever had a back experience. I think I broke an old phone and they were able to fix it no problem and fast, too

I don't know what I would do if I didn't buy the protection for my stuff

Good to have in case you need it.... Never a bad idea

I recommend Geek squad they are great friendly staff

I have used the protection in past and will never buy anything without it

Geek squad is always helpful and easy to work with.

The Geek Squad rocks! I have not had to use Geek Squad protection for this product, but I have used it elsewhere. They are very helpful when you have an issue. The Geek squad at my local store took the time to help fix my dad's laptop power button that got messed up when he dropped it. He actually did not have the protection, but his laptop was brand new and he was pretty upset that he had dropped it. They fixed it, no charge! We were both very pleased that they took the time. That act of goodwill went a long way for both of us. I don't buy the protection plan on everything, but there are times when I wish I would have. My rule of thumb is to buy it if the product is expensive and you are going to use it everyday, especially if you intend to use it in harsh environments.

It's a great little tablet while not little it's almost 15 in pretty heavy if you're trying to read it like a newspaper