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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4197 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,197 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this protection because it gives me peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always good to get for qnything that may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's OK. I haven't needed to use it yet. As i Habs not had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we don't have to use this. Purchased it because we have grandchildren...just in case, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always good to have for all electronics. The price is good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan cant complain will never chance love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad on everything we buy from Best Buy. Just knowing that it is insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As useful as it gates , our kid damaged our tablet , got it fixed fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchse these plans. I have learned from experience how valuable they may be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They always have the answers to every question. Always resolve problems with no hassle or waiting. Always friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a complete clutz and I have broken more electronics than I can name, knowing that I have the protection insurance is so reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grannyfran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for my granddaughter for Christmas. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am hopeful that my 2 years plan gets me whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't experienced any problems yet.. but I am certain that Best Buy Geek has me Covered....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TAb pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the tablet it makes it worth while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it if your getting something like a tablet for your children at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with this product and they took it back without questions and very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it in the past and is great. Always get on higher dollar orders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a special needs child, this is essential for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a iPad over $150 it's a good idea to get a service plan.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.