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Customer reviews

Rating 4.7 out of 5 stars with 4202 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,202 reviews
  • Rated 1 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to download and when you call they are no help tablet doesn’t support the plan is the error

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like before I don’t remember if I use for that product one time before was horrible Panasonic came t9 help me.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Dont buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use better don't buy if you won't let fall your tablet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this and actually didnt know I had it till it showed it could be reviewed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It has never worked for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is very expensive. Never helped me the way it should be. Rather recommend ed to buy new product.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    not enough coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this item, I needed it bad and got a great deal on it and the insurance

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. We appreciate the feedback and look forward to helping you out again in the future!

  • Rated 1 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it very difficult to cancel tech support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    statistics class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told anything that didn't have a lifetime warranty was made to break.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont have any experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review this product because I have not use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All Geek squad wants you to do is make an appt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big waste of money they arnot helpful at all

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys charged me for this and I never knew until now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use, but when i dont buy protection , well #@$% always happens.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2yr warranty is definitely worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without having a warrenty i would have had to spend a fortune on tablets for my kids growing up.. as you know kids dont take care of their valuables like us abults and if i had to come out of pocket for every time they broke their screen or damaged their tablet.. they would never have one.. so yes, this 2 yr warranty saved me and my children!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't no anything yet haven't had too use it hopefully I don't

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    warranty is a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord should be covered of course thats in fine print

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the purchase, comes in handy when your granddaughter accidentally puts the tablet in the dirty clothes and then it gets washed, we were able to replace the damaged tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would go for one of these warranties every time. Especially when the device is using a portable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for my tablet. If it breaks I'll have protection to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is the best way to keep my electronics performing at top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good follow up. Easy to see to it when something unforseen happens.

    I would recommend this to a friend