Customer Ratings & Reviews

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

Very helpful if I have anything wrong with the tablet. I've not used it since buying the tablet, but it's helpful for accidental damage.

Great quality of service, always there when i needed assistance. They were quick to resolve my issue

I have two grandsons 4 and 5 yrs old, 5yr is on the spectrum for austim. Having his tablet working is extremely important to his happiness and comfort. Being 5 is not always a graceful age, tablets are fragile. I never have to worry if I need to replace with this warranty. It has already paid for itself.

I have never had a bad experience with the geek squad protection. I have used it in the past. I normally purchase it for my products I purchase. Mainly big items: television, game console, camera, ect... The team will either try to fix the issue or just give you a new replacement (if still in stock). I would recommend buying the protection plan.

Always get the protection plan! As a former employee having this saved me sooo many times after I didn’t work at Best Buy anymore. One of the few protection plans worth getting

They were very helpful they didn’t have what I had brought in in stock so I got a gift card for what it was worth and just upgraded my sons tablet.

Hope we won’t need but it is a good piece of mind to have.

Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,

agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

Can't go wrong with Geek Squad, has always come through when I've needed.

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

There's nothing really to review here. I guess it's more of advice. If you value what you bought, get the protection, even if it's just for a year like I got. If something happens, boom... it's covered. I have kids, so not getting the protection is asking for trouble.

Never leave Best Buy without it. The warranties are a must have for your purchases. It will give you a peace of mind with your products for returns and or replacements. For the most part. I have never seen Best Buy fail the honor system for their warranties.

Never leave Best Buy without it. The warranties are a must have for your purchases. It will give you a peace of mind with your products for returns and or replacements. For the most part. I have never seen Best Buy fail the honor system for their warranties.

Never leave Best Buy without it. The warranties are a must have for your purchases. It will give you a peace of mind with your products for returns and or replacements. For the most part. I have never seen Best Buy fail the honor system for their warranties.