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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4507 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,507 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sister loves it

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my Sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet was purchased for my Sister who was having surgery and had to isolate for 24 days prior to the surgery. This allowed her to still communicate with her Grandchildren and the rest of the Family. She is happy with performance of the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and their Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a fail and low price. I bought my New Tablet in Mid Feb. and did buy my Geek Squad in time. I went over a few days ago at my Local Best Buy and I was allowed to pay for for My Service (with a OK from the Man.). I love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough l, if it breaks it get replaced thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preferred service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer best buy for the geek squad service, I like being able to walk in and physically hand my item in for service rather than other stores where you have to mail the item out for repair etc. Granted they do the same thing most of the time but at least you know it got handed over to someone to take care of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the protection for these type of things I purchased this product for an eight year old who of course has tendency to break or drop things I took the seventh generation one I purchased in and without hesitation they took care of it with no worries I will always get the protection for any item worth saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for a busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me many times. Great if you use your device all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 10 inch tablet Works like a charm. Fast and easy to navigate. You can mirror to your tv screen using wifi and there is no buffering. Picture quality is fantastic. I added the protection and have not had to use the protection so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get some warranties for certain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great experiences with anyone that Best Buy puts in their Geek Squad. These people always are nice and helpful and have never given me a problem for a need for replacement, help in fixing something, or finding an item that I am looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service to buy! It gives me access to Geek Squad agents online, over the phone, and in store. You can get help with a problem, with maintenance, or even get answers to a question. The agents are extremely professional, very courteous, knowledgeable, and helpful! All of that, plus great protection for your computer. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Definitely It worths the value of the product to cover accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

    I would recommend this to a friend