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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4192 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,192 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpful to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past and they are so helpful. I haven't needed it for this purchase but I love the security I feel just having it if there ever is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad Protection! Anything can happen, and why should you buy the same product or pay to have it repaired? You pay for piece of mind, as well as protect your tech investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love geek squad service it is very excellent <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad service it is very excellent <3 <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support is worth every penny, it also pays for it self after the first use. Geek Tech's are great very helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a major issue but whenever I need assistance making an informed decision or gathering specific details, they are always more than helpful!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Clayton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College student dropped it and broke screen within a week. Protection plan covered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, for the most part i have never had a problem replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security when you need it most! I love knowing they’re only a phone call away.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got the protection play, where they were able to just replace the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection on my more expensive purchases for the just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to have purchased the 2yeR warranty, my grandson loves his tablet and I have ease of mind that if anything should happen BestBuy will honor it no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but the peace of mind definitely helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and very clean water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job. They called and also sent a text message before coming in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price for the toy, very good quality, it is a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but good peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty careful with my devices and haven't had to actually use this protection plan yet but I feel better knowing that I have it and I've heard good things from people who have used theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I’m glad to know it’s there just in case. This is a gift to my granddaughter, she’s not real careful with her things. I’m happy it was so reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for your Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have just in case you will needed it. Don't overthink it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're basically just buying peace of mind. If anything goes wrong, this is here. Geek Squad has helped me with past problems, so I really appreciate it and definitely want it for something as pricey as this. Good investment, but hopefully nothing goes wrong...

    I would recommend this to a friend