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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4192 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,192 reviews
  • Rated 5 out of 5 stars

    Protect your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is worth the buy. Dont be intimidated to spend the extra money to cover your products. You really just never know what accident can happen to your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson a tablet and they asked me if I wanted to have protection and at first I said no but the guy went over everything and I was like yes let me get that extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best you can ever have!!! Dont forget to add ot!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are inexpensive and give great peace of mind. If you’ve ever had to use one ( I have) you know there’s no hassle. Just great service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate the kind feedback and try to make the process for a defective product as easy as possible for you! If you have any questions, feel free to reach out.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I can have protection for my items at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my old device quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my item back and received prompt service. In fact, I received a new item within 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use the tablet n it has every feature that i need for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8Ageting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing!! The times I've gone, I left happy. These team really takes the time to understand the problem and solve it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always love having this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad service. I buy it on most all items I buy at Best Buy and am never disappointed. Because I have Total Tech, I got a discount on this so that made it even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad enough said

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad enough said Been with geek squad a long time they do an excellent job they’ve Have come by the house set up my printer with my laptops put protection on my laptops outstanding group of folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. With boys, they are not gentle. Geek Squad always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love the geek squad protection plan. Its a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have protection if you have kids you know you never know if they gonna break something or just put it down nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them recently but have in the past and they fix the problems every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is grea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in great. I had to replace a tablet because my grandson dropped it and they replaced it with not even a second thought! I love the Geek Squad protection for all my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything you plan of keeping it for more then a year get this. This will cover you for just about anything they are great with returning it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the great service i have ever had for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and speedy response to my problems. Very knowledgeable staff here. Took the time to answer all the minute questions i had that usually aggrivate people lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was 50/50 on adding a Geek Squad service on my last purchase and I've yet to ever use one in all my years of buying at best buy and sometimes adding it.

    No, I would not recommend this to a friend