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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,508 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value and extremely helpful when things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a little over priced but Glad I had this coverage even thought they could not connect to it in order to assist me via online; had to bring in my ms surface pro 4 in to Best Buy in order to have my problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad better than all!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very attentive tech support when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services. Good investment, recommended..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the fact that i can replace my speaker every year and just pay a low price to keep replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty when in doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her upgraded tablet so made sure since she can be rough to always protect and purchase warranty Made a great choice !!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it if you can afford it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford this, always purchase it. I only wish that when you purchase multiple items at one this you had a option get a bundle deal at a discounted price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE PROTECTION, IT WILL SAVE YOUR DEVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked. Great system.

    I would recommend this to a friend