Customer Ratings & Reviews

Great service very attentive tech support when needed

Definitely worth getting the protection. Easy process of replacing for a new one instead of paying for a new one all over again.

I would recommend the Protection Plan. It is great if you have kids/pets in the house - things can happen. Nice to know it will be fixed or replaced.

Geek Squadwas extremely helpful and professional. They were also very knowledgeable about the Surface Pro and did not hesitate to send it back to Microsoft for repair/replacement. Very pleased.

Getting a warranty is very important because in case something happens to where it ends up damaged, you'll have the warranty to get it fixed.

The best thing you can do is to invest. I haven't had any problems.

I paid for it but haven't had to use it at this present moment.

Excellent services. Good investment, recommended..

Can’t go wrong with peace of mind. Only had to use once on one of my purchases but was worth every penny and then some!

One of the better protection plans! And they always honor it. Now i dont have to worry about a broken screen.

My son broke a device within 3 days and I did not have the protection plan. I could have kicked myself. But we got another device and the protection plan.

Though this has not been a easy process, best buy has can supportive

The protection plan was definitely needed for this tablets. We bought it for my daughter and she is usually rough on devices. This helped.

Great for school work! it comes in handy when I dont want to take my laptop around or just use it for a quick time period

Geek squad is always so awesome. They get you in and out while providing excellent customer service. I will always purchase extended protection plans

Good tablet , great value! I haven’t found a better value yet and the tablet works great

I recommend this Geek Squad protection plan for all your electronics through Best Buy, because they standby they’re claim to fix or replace.

You can't go wrong with thees folks they know their business. Very knowledgeable and personable go out of the way to make whatever is wrong right.

They are awesome to only thing when you remove some they should fix back but I know they don’t do that

Im glad i have it. I use my tablet a lot . If you use yours a lot, get this service.