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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4497 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,497 reviews
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service. Geek squad was quick to repair our Tablet that had a cracked screen. My wofe was only without it for about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but extended warranty as a just in case! It eases my mind especially when i have a 5 year old who likes to drop things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend. Will cover almost everything. Really good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift and he loves it, much easier than being on a small phone screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my surface when I took it in, thought it was kind of goofy I was given a used replacement but I guess you can't really expect companies to be truly outstanding when it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected then not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be protected then not protected!! I always buy warranties when it comes to electronics, anything can go wrong you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful. This warranty is perfect, even if I drop it in the pool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties that they have are excellent I have never had a problem with them they always take care of the issue whatever it is no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service plans work well for Bwst Buy products...I have had success with the program. A must for when you purchase high ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful. They take the time to explain what is wrong and what needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great No Hassle Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a recall on the power supply of my Surface and because I had this warranty they allowed me to receive credit for what I paid for it almost 2 years ago towards the purchase of a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having geek squad protection and knowing that if anything breaks or goes wrong they'll fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend their service. They are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. We didnt have to use it, but if we needed to it would have beenworth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one year warrant on tablets that covers anything. Even if its your fault. Never know if your going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage worth the purchase to ensure that just in case circumstances will be covered. No hassle and great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is the best purchase I have ever made. I enjoy it so much I highly recommend it to everyone. Everyone should purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives you the piece of mind that if something goes wrong you know that Best Buy will take care of it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always safer to get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a protection plan that we didn't even need to use

    I would recommend this to a friend