Customer Ratings & Reviews

I rely on the Geek Squad for their knowledge and for repairs. Have used Best Buy for many many years. They are my Electronic Wizards. They are always there when I need them.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

Bought this because of a recommendation from a Xfinity technician. It has been the best router I have used. It handles all our devices (which are easily 25+) with ease. Great reception everywhere in the house and garage.

I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.

I'm not sure but I think this was purchased for the screen protector on my new phone. I did drop my phone, the SP cracked, I took it in, and they replaced it for free.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I have renewed my GSP with the recent flawless fulfillment of my plan. I have had complications with a PLP and the GeekSquad protection worked easily and flawlessly. Thanks to Crystal and BestBuy...

Got a replacement of the watch after running over it with a car! Really glad I got the replacement protection. Also, being allowed to upgrade the product within the 2 year term is really nice.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

Great service staff very knowledgeable and accommodating an excellent representation of knowledge of the warranty and its benefits as well as recommendingWithout being pushy as to get the plan

If you are anything like me, you are insurance wealthy because I am cash broke. This is the best Geek Squad Service that they have ever offered if you take advantage of all of its features.

Player wouldn't work right, and stopped connecting to Hulu, which was point of buying this player. so I returned it and geek squad really helped me find the player thats right for my family.

We have always believed it is good to have insurance or produce protection on items that you purchase. Although we have not used it yet, we are confident it will be worth it to have.

I usually purchase Geek Squad protection on big ticket items that have high turnover like printers and fragile items like cell phones. Definitely worth the price for the additional peace of mind.