Customer Ratings & Reviews

Best Buy has been phenomenal in every single way. Knowledgeable, Accomodating and overall very helpful. It is definitely worth the purchase to receive the product replacement.

I really enjoy purchasing extended warranties from BB. It is always very easy to process the exchange, return, repair, etc. Won't buy anything without Geek Squad on my side.

I really enjoy purchasing extended warranties from BB. It is always very easy to process the exchange, return, repair, etc. Won't buy anything without Geek Squad on my side.

Always good to have to have the warranty just in case. I'm satisfied with my purchase even though I didn't have to end up using it.

This was totally worth the cost. It usually always is worth it with technology items.

I always add Geek Squad Protection onto all of my products I buy through Best Buy due to all of the amazing benefits that comes with having GSP!

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

Knowing I do not have to worry, if my item is nto working correctly, I am covered for repairs and refunds is comforting, to sayt he least!

Shop other places for items I wanted I would ask who repairs your product the answers the same well lets see I don't know its an outside company. Best buys answer. We Do

Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

The agent fixed my computer virus over the phone. It worked great because I didn't have to leave home. They worked quickly to resolve my problem.

The help I received from Christian was the best . He listened and helped me to get my house in order and covered my whole house set up on wifi .

Normally do not buy the protection plans, but I know I am in good hands with Best Buy and the Geek Squad. Thanks Best Buy

they lived up to their word and replaced my product extremely satisfied with this service i also renewed it for 4 years thank u best buy!

Customer support made the return and swap easy. Item was returned and swapped promptly with only 1 call from me as the customer.

Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

I feel it’s always worth it to have a protection plan. It’s inexpensive & is usually good for a couple years. If you can afford it, do it.

This you can't go wrong I had an issue with my Sony TV and they came out and Fixed it ... no hassle very easy and affordable for all