Customer Ratings & Reviews

I had to return this item the protection work ok as I have purchased my items. Thank for helping with this item. I would also recommend to other

The agents do great work and are extremly professional when Ive had them in the house for a few items that needed help Extremly knowledgable employees

This is one of the best things ever. I had problems with a dog chewing a remote. I bought the replacement remote at Best Buy and geek squad replacement they took care of the next one

A great Plan implemented by Best Buy’s Geek Squad. It gave me security and confidence that Geek Squad would honor their commitment to replace my product should it ever fail.

Having a Geek Squad service, you are guarantee that the product that you purchased can be fixed or replaced by the squad.

if you buy anything you must get the geek squad replacement plan. i had my fridge broke down and i call the geek squad and they fixed it right away i highly recommend it.

Love it no issues something not working properly they either fix it or replace it. no stress about my computer either. Makes life a whole lot easier

I have had some products that works great, but it is always great to have it cover in case it is drop or a liquid is pour or drop into the liquid.

Geek squad do an excellent job in electronic repairs and installations. All your electronic items are secured.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Purchased this only because they offer exchanges your product immediately rather than having to go through a lengthy process that other places offers

They got rid of a few viruses, tightened up my system. Replaced some corrupt programs.... no charge. One visit like that, pays for the protection!

Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

I purchase this warranty with my nest thermostat and had to return it when i noticed I purchased the white instead of the stainless steel color. Return was super simple.

Wouldn't be without the Geek Squad on my side! Always solves any issues or questions I have plus repair anything, and right the first time.

Replacement plants are typically a great value, because you can easily replace the damaged products or upgrade to the latest tech