Customer Ratings & Reviews

Purchased a new mesh router system for my home and wanted to make sure Geek Squad is there if I need any help or if the product has any issues!

bought a internet modem, and grabbed the geek squad warranty with it. Low price and gives a little peace of mind. Hoping I won't have to use it, but just in case......

This you can't go wrong I had an issue with my Sony TV and they came out and Fixed it ... no hassle very easy and affordable for all

I've had to use it once before and so glad that I purchased it. The item was no longer available, so getting a replacement was hassle-free.

Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

I always purchase the product replacement plans/warranties because life happens and it is nice to be able to go back to Best Buy to replace my purchases when accidents occur.

I always insure my products just in case anything were to ever happen. Recently bought a dishwasher and geek squad came over right away. Great customer service.

Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

Adding the Geek Squad protection should give you peace of mind on any electronic purchase. Something happens, they'll take care of it. And at a good price too.

Customer support made the return and swap easy. Item was returned and swapped promptly with only 1 call from me as the customer.

Although I've never had to use this service, I buy it for all of the expensive electronics I buy from Best buy. I hope to never have to use it, but better safe than sorry.

This is peace of mind for whatever electronics you purchase. You probably won’t use it but if you do, you’ll be happy you got it.

Best Buy warranties are awesome and well worth the price. It gives you a piece of mind for your products, if anything goes wrong.

I am one who often gets the protection plan whenever it is offered, especially when at Best Buy. If they can't fix it, they replace it (and more often they just replace it!)

This Geeksquadplan does the job it was intended to do. Would be better at a lower price or to have a rebate if it wasn’t used for the term.

Always great to have when purchasing anything from Bestbuy.... just make sure you keep up with the 2yrs so it doesn’t expire on your product

Never a question about what we did. Always verifies product purchase and name. Then schedules an appointment without hesitation.

Normally do not buy the protection plans, but I know I am in good hands with Best Buy and the Geek Squad. Thanks Best Buy

great service from the Geek Squad, they stop by my house and connected all my devices. show me how to work the equiement. great job Geek Squad

Geek squad did a great job of both installing the product and making sure that we were comfortable operating the new equipment