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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,685 reviews
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service when I bought my new router. The router is working just fine. I probably won't have to use this service, but it's good to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get a new screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me get a new screen on my sons tablet after he fell with it. I wasn’t charged for a new screen and just waited about 2 weeks for the tablet to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Product Replacement policy for all the items I purchase from Best Buy! This warranty is my insurance policy on all my electronics in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Product Replacement policy for all the items I purchase from Best Buy! This warranty is my insurance policy on all my electronics in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're getting a computer fixed or phone fixed great...if you getting an item replaced due to a defect or damage it is awesome

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We try and make the process as simple as possible to get your product repaired or replaced and get you back on your feet. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we got it for our lights. We still haven't used it, but it is good to have just in case our lights bulbs have an issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I completely agree! I get protection plans on anything and everything. Hopefully we don't have to use it but the peace of mind is great to have. Please let us know if you have anything we can help out with!

  • Rated 5 out of 5 stars

    Haven't needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, so I can't write a review. I usually don't buy these things, but the fail rate on most things nowadays, it's a cheap insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORRY FREE BY BUYING THE 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT WARRANTY. GEEK SQUAD WILL TAKE CARE OF YOU IF SOMETHING HAPPENS TO YOUR PURCHASE ITEMS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad coverage. It gives me confidence in my purchases because if it dies or malfunctions I can return it. This service has saved me quite a bit over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they have a situation that when you have an accident or something wrong can happen with a purchase your able to get it fix or replaced. Thanks Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the headache and purchase an extended warranty through Best Buy. It makes it so simple for repairs and or replacement if something goes wrong with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came into my home and shared with me the best location of where to mount my 52 inch Samsung tv. they returned and I was very professional and I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to make use of this yet but it is a great piece of mind in case of something down the road. 60.00 for another 2 years on top of the regular warranty is not bad for a 600.00 piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is always a must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job with my car audio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch of audio electronics for my car and it sounds awesome, its nice knowing if anything goes wrong, I'll have Geek squad in my corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2-Year Geek Squad Product Replacement, and I'm hoping that I don't ever need to use it. It was a reasonable price compared to replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two year replacement policy is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement policy for Geek Squad is worth every penny you pay. It allows you to cover both home appliances purchased at Best Buy and the computer equipment also.

    I would recommend this to a friend