Customer Ratings & Reviews

I love depending on the Geek Squad to do all my maintenance on my computers and correcting issues I seem to get.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I'm not really sure how this will work until something goes wrong and I have to use the warranty. Hopefully everything goes over with out a glitche.

Pease of mind when we purchase Geek Squad. When something wrong happens to the product we can ask Geek Squad to fix or exchange it with a working one.

I’ve utilized these plans a few times over the years and the folks at BB are awesome to deal with. On higher end items, I definately recommend this.

Over the years I’ve made a rule to purchase a service agreement and items from various stores. They have worked out well and all cases.

Best Buy’s geek squad warrantees are great. If you’re concerned about anything you buy from the store, then the geek squad will take care of you.

I bought the extra support and never had to use it. I found that its always better to have something and not need it then to need it and not have it.

Awesome deal for the bucks!!! Not yet used, but always is an easy interaction regarding the Product Replacement Warranty with the Geek Squad. Great Team!!!

I feel a lot more confident in my purchasing with Best Buy knowing I can get my product replaced if it stops working or breaks within 2 years of buying it.

l don't usually buy these sorts of "warranties," but it's a good deal for an expensive purchase. It's nice to know that if something happens to my Orbi, I will be able to replace it.

Never have issues with them ask maybe 1 question and replace your product. I always buy the warranty its replace with no hassle.

GEEK SQUAD PROTECTION IS THE BEST!!! I NEVER BUY ANYTHING WITHOUT THE PROTECTION OF GEEK SQUAD!!! I HIGHLY RECOMMEND BUYING IT!!! THE EXTRA COST IS WELL WORTH THE PEACE OF MIND!!!

Had the protection plan in case of unexpected breakdown. It happened but geek squad service was there to help. Easy and got my item replaced.

Thankfully I purchased this with model 1 echo show. The screen went out and was able to upgrade to new device and got the total amount back from the first

Something thing you could purchase at Bestbuy definitely worth the cost and they don’t give you hard time when it’s time too use it

The Geek Squad protection is well worth the investment. With the protection they will replace the unit quickly. Having the piece of mind knowing that its covered is a good feeling.

Usually i do not purchase Protection because if it’s cheap enough, it’s better to replace. This time I got a plan and haven’t had to use it as of yet.

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.