Customer Ratings & Reviews

This has saved me a few times now. I had a router's firware corrupt after 6 months of frequent settings changes and resets. They swapped it out in-store with no hesitation.

Great idea to buy replacement plans if the item is going to be used with electronics. We have started buying this to help if lightening hits.

They did there job they were so nice and hooked all our cameras up for us and explained everything to do defff worth buying this

Such a top notch team of customer oriented technicians that always go the extra mile! Trustworthy, polite, prompt, high integrity, friendly, etc.

I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

I always buy a protection plan for anything that I buy from Best Buy. They always honor that and fix/replace the device if it stops working

Nice to have a little extra protection on the product you buy. Geek Squad pricing is hard to beat for that piece of mind.

So glad I purchased the protection plan. The coverage is excellent, the cost is very economical and the peace of mind is priceless!!

I just got the warranty for my laptop and seems to cover everything i need for it. Haven’t used them yet and hopefully i won’t have too

A must have on todays expensive items for that extra peace of mind . Best buy has a grewt return policy even better with the extra warranty

I bought the protection but never used it because the product always worked well, but I imagine that there would be a great service

I had a few months left on my 2 year warranty when my product failed . Best Buy replaced it with a new one, no questions asked .

Great protection plan for my router modem! The product is amazing but the plan is a great backup option to have if it ever needs serviced!!

Bought as a just in case, because you never know what can happen. Haven’t had to use it, but it’s comforting to know it’s there if you do

I always add Geek Squad Protection onto all of my products I buy through Best Buy due to all of the amazing benefits that comes with having GSP!

The agent fixed my computer virus over the phone. It worked great because I didn't have to leave home. They worked quickly to resolve my problem.

I love the added protection from the Geek Squad for our purchases. Love that they are a phone call or in store help, when needed.

Always is good to be backed up by the geek squad in case of anything breaking down they do a great job fixing problems that come up

The help I received from Christian was the best . He listened and helped me to get my house in order and covered my whole house set up on wifi .

Hace to protect this investment because we all know routers can become finicky over time glad I won't have to worry about replacing it in the future of necessary