Customer Ratings & Reviews

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well.

Bought the added protection because the devices were so expensive and did not want to take a chance on something going wrong and I have to shell over more money to replace

Last year some of my philips hue died after a year and half. Had the 2 year warranty from Best Buy got it exchange in less than 4 minutes I was walking out the door with a brand new one. Definitely get the warranty

Hard to review an extended warranty - when it hasn't been utilized! I have faith that the warranty process/any claims will be easy and painless - like all my other Best Buy experences.

I would definitely recommend getting the Product Replacement plan. I’ve used it before & had never had a problem, just bring the item in & they replace it with a new item. Definitely worth it!

I feel Geek Squad Service Protection is inexpensive and provides peace of mind that is priceless. I haven't used it (because nothing broke) but it's there if I need it. Recommended!

This is the best policy because I’ve had to return some products to the store and because I have this wonderful policy I get new replacements.

Ok, so I have always been a skeptic when it comes to "protection plans". What I quickly realized was that it comes in handy when you need a repair! Definitely worth the money!

These guys are so helpful! They take the time to spend with you and explain what is going on and what they’re doing to your computer. Trust these guys to make your life a whole lot easier!

BUY WITH OUT HAVING WORRIES WHEN YOU PURCHASE THE GEEK SQUAD PRODUCT REPLACEMENT WARRANTY. IF THERE IS A PROBLEM NO WORRY JUST CONTACT GEEK SQUAD FOR ADVICE.

When a product is fairly expensive and has a tendency to fail quickly it is wise to invest in a product replacement policy. Best Buy does a great job with these policies.

I find that I can always relax more knowing that if something breaks or goes wrong or quits working that I have The Geek Squad readily available. I have used them in the past and find it so very helpful. Especially with my computers

Best Buy Geek service is highly competent, informative and an essential add-on for all my electronic equipment. Agents are ready to assist, and can handle many tasks remotely.

The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

Awesome protection plan, I always put it on my products. Many people don't like warranties however it is always best to protect your product

I’m always happy to know that my purchases are backed by geek squad. They are great with fixing and getting the value back of something goes wrong. Already reviewed, getting them point bruh.

If you’re nit the Geek then it’s better left up to these guys. They are great the program is awesome and I’ve never been happier. I love it and recommend it

Spent $90 on a coffee pot for the wife. Have yet to use this, but was told if it does not work/breaks that I will receive a brand new one or something close to it.

At this point if I need something for my house, if Nest buy does not have it in stock I’m not getting the product. I believe in the Best Buy brand and love the service and the products.

Geek squad is always there to help if the product breaks they either sent it to get it fix or give you a gift card to.replace it . Never buy a product withou this great protection.