Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 5,685 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, but hopefully if I have to it will work out great. I’ve heard of people using their warranties before and having great experiences with their issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there when you need them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always friendly and extremely helpful anytime that I need help with any installations or other types of tech support. They are reliable and the best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my stuff I buy from Best Buy, I made sure I buy the Geek Squad warranty. So whenever I have problem with my stuff I go back and return it and they exchange it for a new one. Where can you get that kind of deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally any time i buy something from best buy, i get this coverage. I come into the store let them know my product has coverage and they give me a refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happycustomer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and your team was outstanding . I felt like no question was a foolish or stupid. I highly recommend Geek Squad to all family, friends and co- workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is definitely worth having. I will be getting a replacement cam for my security system after one of the cams died after power outage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in to get off dead by the geeks one they always do a nice job and show me what's wrong and and fix it the right way the 1st time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend getting the extended two year warranty for any product you get. It will always pay off in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted geek squad just for information on my product and they were very supportive and my issue was solved without traveling to the store, excellent considering COVID 19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was helpfully

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and my TV took a crap after the warranty was up. Geek squad was very helpful and still was able to fix the tv for free. TV went out 15 days after warranty ended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't ever forget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every major purchase I make at Best-buyI get the extra protection.I've had to use it quite often. No questions asked. Just good service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We try and make the process as simple as possible for you if something goes wrong. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Always get the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have the geek squad protection you can ever know what’s gonna come up with a product and beat by stands buy helping to fix any problems with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Up For Bad Products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong purchasing a warranty that allows you to get a new one or a full refund. Purchased this after my Linksys EA9500 went out on me. 2 years of being able to be worry free. I'll take some of that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the appliances now adays having so much technology I thought it was good to buy some added protection. Hope I never need to use them, but if I do I have the protection.

    I would recommend this to a friend