Customer Ratings & Reviews

I bought this extended service contract to protect my google mesh network. Seemed a fair value in the event something happened to any one of the points. Will replace for up to 2 years.

Recommend insurance on certain items, delicate items, like headphones that your kids use for x-box. I have replaced 2 headphones under geek squad protection .... well worth it.

I recommend this to any technology product you buy especially for your children. Anything goes wrong and you just take to best buy and they will fix and replace without any issues.

The agent recommended just in case if anything would happen to our box during the time we have it. We will automatically get a new one if something happens to it during the time frame.

Im so thankful for the geek squad plans! We have definitely had our fair share of claims, and always happy to work with them! Definitely worth the extra purchase protection!!

The agents have repaired issues with four computers that would have otherwise created expenses that were not necessary. Their prompt and professional service cannot be matched.

WORRY FREE BY BUYING THE 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT WARRANTY. GEEK SQUAD WILL TAKE CARE OF YOU IF SOMETHING HAPPENS TO YOUR PURCHASE ITEMS.

I purchased this service when I bought my new router. The router is working just fine. I probably won't have to use this service, but it's good to have it.

Peace of mind for a few extra dollars to protect my items is a no brainier. Highly recommend. Replaced my broken headset a year and a half later in store in a matter of minutes.

Great company that stands behind what the customer paid for that doesn’t disappear on you even a week or two before the coverage expire. Lol some other competitors.

It's an excellent program! We can replace our purchase for a new one if something is wrong with the product after the return policy period expired. Our investment is always protected!

The Geek Squad agents mounted my TV's and connected my soundbar quickly. They are yet to connect my antivirus to my system but I know anytime I am ready, they will be at my doorstep.

Gives one peace of mind if anything goes wrong. Haven't needed to use it yet, but since my last 6 routers have all gone bad before they should, this way I won't sweat it!

It is a huge peace of mind knowing I have purchased this service. If I have problems, I know they’ll help me with whatever it is. Definitely don’t skimp and do without this!!

So happy with our flex brew coffee maker. allows for 14 oz coffee cup. can use own coffee instead of buying pre-measured cups. makes the perfect cup of coffee every time !

hopefully Best Buy will not give me a problem when i go to use it. Giving 5 stars based on past performance with extended warranties form BB. $7 to cover a $50 product for 2 years, no questions asked.. its a no brainer..

Efficiency is key for me and that’s what I got, an agent attended to me , sort me out , and all my questions was taken care of. Service was great and my gadgets works fine.

The Geek squad has installed and mounted my 52 inch Tv. they have installed my theater surround sound system. They came out prior to the installation and helped with questions I had.

I wouldn't be without this 2-Year Geek Squad Product Replacement plan. If you buy something get this plan. I would recommend it.

This nighthawk was becoming a nightmare. It stopped working and then it decided to poop out on me... I totally forgot that I had protection on it and thank God I am running again with the help of geek squad.