Customer Ratings & Reviews

There was no agent that mounted my TV or anything like that because my husband was able to do it, its good to have added protection for your product , they can fix it or replace it.

Every product I purchase that has a warranty available, I purchase the warranty. Best Buy has always had amazing customer service with their warranties, they do what they say, they FIX IT OR REPLACE IT EVERY TIME!!

Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

Never had a chance to call for geek service but this gives peace of mind. My friends have used the service and they are happy with that and recommended to me as well

Geek Squad replaced my item at the counter when it wasn’t working anymore. Saved me much more money instead of having to buy a new one!

We will always purchase this protection plan for items it’s offered for as it’s very customer friendly. We have been very pleased with this program at Best Buy for years.

Bought a bunch of audio electronics for my car and it sounds awesome, its nice knowing if anything goes wrong, I'll have Geek squad in my corner.

I had computer problems which were removed. Geek squad came out to fix a Sonos problem. They were not able to fix the problem due to an outdated Sonos and my money was refunded.

This helped me get a new screen on my sons tablet after he fell with it. I wasn’t charged for a new screen and just waited about 2 weeks for the tablet to come back.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

I haven't used this Protection Plan as of today, 9/16/20. I have purchased and used the plan on other purchases and been totally satisfied when I've had to use the plan.

I haven't had to use it yet, so I can't write a review. I usually don't buy these things, but the fail rate on most things nowadays, it's a cheap insurance policy.

I always have a piece of mind when I purchase the protection plan. I did not end up needing their service to hook up my product but at least I knew if I needed them too they would.

this is so worth it because when you buy an item you use alomost every day its best always to have a replacment in that way if anything happens to your device you are protected