Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,685 reviews
  • Rated 5 out of 5 stars

    quick solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to use this for our router and I am glad we purchased it. They replaced our item that was giving us problems without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Program is 100 percent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time that I have had a problem with any product that I have purchased under the Geek Squad Protection Plan has been totally replaced with no problems..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no matter what it is that you are buying you should always buy the warranty, trust me when i say that it will come in handy. most things these days are not made to last, and the warranty covers ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans work well with items that can't really be fixed by Geek Squad. Usually the item amount is refunded and the protection plan ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Life Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service if and when needed ... no complaints and great service for the value. Definitely gives you peace of mind with high cost purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an ideal piece of mine when buying new technology. I have not had to use it but it is good to know it is there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this service. A week after I purchased my router with geek squad protection the lightning ran in and fried the router. I took it back to beat it and they replaced it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy my electronics from Best Buy for their warranties. You never know if anything will happen but if they do their no hassle warranty’s are a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fix my tv quickly!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when my tv when off I call geek squad and they answer right away, and in 3 days they came home and fix the tv in 20 minutes, such an amazing work so satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great to have the security of knowing that if something goes wrong with this product, it’s completely covered. That’s great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase these but for the price I couldn’t pass it up. I still have not used it yet. Do like how they store all extended warranty on your account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable in every way!!!!!!!!!!!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it-- the Geek Squad is a very valuable tool and the wonderful people that are an intricate part of it!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my earbuds and when they were not working they gave me an option to get the same ones or I can buy other ones so I upgraded and bought different ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly used geek squad because if I have any problem with any on my purchase they give me. Anew one with questions ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home products that are electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad replacement plan is great to have on small electronics, especially with all of the IT changes of today's fast world. Plus with pets and children around, disaster may strike at any moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant Pot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Instant Pot. I use my crock pots all the time, but this out did them by a mile and the flavor was outstanding. Especially for meats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer for me. Everything is too state of the art and too many things that can go wrong with it. A surge for example. Everything is too delicate now a days and you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what Elise has this geek squad package but know I’m worried that I threw something away that could of been fixed I’m going to go check out my profile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my online account with Best Buy. I can see all of my warranties. Geek squad coverage rocks!!! No questions just service or refund. I put it on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service and protection give the pace of mind I look for when I purchased a product and don't want to worry if it falters quickly.

    I would recommend this to a friend