Customer Ratings & Reviews

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

They were quick, efficient and friendly. Fixed my issue with my phone and when they couldn’t figure it out 100%, they got me a free upgrade!

I love geek squad. I have always had a great experience with the teams and the issues I’ve had with my electronics. I personally recommend.

I have had some products that works great, but it is always great to have it cover in case it is drop or a liquid is pour or drop into the liquid.

Usually i do not purchase Protection because if it’s cheap enough, it’s better to replace. This time I got a plan and haven’t had to use it as of yet.

Thankfully I purchased this with model 1 echo show. The screen went out and was able to upgrade to new device and got the total amount back from the first

2 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

It’s going to have some geek squad protection on things you never know when things may go awry I’ll tear up for unseen reasons

Simply amazing in every way possible! My sister in law loved it and couldn't believe how great it is! Sweet deal and easy exchange

Love it no issues something not working properly they either fix it or replace it. no stress about my computer either. Makes life a whole lot easier

The agents do great work and are extremly professional when Ive had them in the house for a few items that needed help Extremly knowledgable employees

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

They replaced my earbuds that broke after a year. Awesome service. Best buy and geek squad always provide excellent service to there customers.

They got rid of a few viruses, tightened up my system. Replaced some corrupt programs.... no charge. One visit like that, pays for the protection!

It's one of the things you don't know you need until you need it. I always get the insurance. It gets you a brand new product in most cases.

Replacement plan was an incredible investment! I had no problems getting a new product, no questions asked. My router works wonderfully and is on a renewed two year replacement plan!

Great to have just in case! Always easy to get ahold of when calling for support.

Purchased this only because they offer exchanges your product immediately rather than having to go through a lengthy process that other places offers

Geek squad protection may seem like something you don’t want in the moment but, the fact that if something happens, you can take it into the store and get a new product? Love it!