Customer Ratings & Reviews

I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

Normally do not buy the protection plans, but I know I am in good hands with Best Buy and the Geek Squad. Thanks Best Buy

Great protection plan for my router modem! The product is amazing but the plan is a great backup option to have if it ever needs serviced!!

Geek squad is great service and having the added layer of protection in case something happens helps make me feel better knowing that I'm protected in more ways than one!

I mostly always get the replacement plan with the tech I buy just in case. They never give me a hard time if something happens to them

Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

Always good to have to have the warranty just in case. I'm satisfied with my purchase even though I didn't have to end up using it.

Such a top notch team of customer oriented technicians that always go the extra mile! Trustworthy, polite, prompt, high integrity, friendly, etc.

Customer support made the return and swap easy. Item was returned and swapped promptly with only 1 call from me as the customer.

Great coffee machine! Highly recommend to others looking for a great coffee maker! Geek Squad did excellent work!

Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

Knowing I do not have to worry, if my item is nto working correctly, I am covered for repairs and refunds is comforting, to sayt he least!

The Geek Squad product protection plan is a huge value when purchasing products that have a useful life of just a few years.

The best replacement program I’ve ever had. It helps out if you have a accident with any electrical device that you bought.

This you can't go wrong I had an issue with my Sony TV and they came out and Fixed it ... no hassle very easy and affordable for all

Geek squad did a great job of both installing the product and making sure that we were comfortable operating the new equipment

I always add Geek Squad Protection onto all of my products I buy through Best Buy due to all of the amazing benefits that comes with having GSP!

This is peace of mind for whatever electronics you purchase. You probably won’t use it but if you do, you’ll be happy you got it.

they lived up to their word and replaced my product extremely satisfied with this service i also renewed it for 4 years thank u best buy!

The agent fixed my computer virus over the phone. It worked great because I didn't have to leave home. They worked quickly to resolve my problem.