Customer Ratings & Reviews

Wonderful plans an they back them up 100 percent!!

Only giving four stars because Best Buy is King and I haven't had to use my Geek Squad service because all of my equipment has performed perfectly.

I love this replacement plan. I always pay for one if I can afford it.

When ever geek squad offers me a protection plan I never turn it down.

I like the price of the protection plan. But I haven't had to use it

It’s an okay warranty, haven’t needed it yet, who.

But it for the ring camera and haven’t used it yet but years ago I had it for a Walkman and they replaced it no hassles hope it still good!

For the price...it's definitely with the purchase. This was a no brainer.

Used for a refrigerator. Glad I had it when the ice machine was having problems nice to be able to call on someone to come over and work on it

We have used this plan and it was hassle free. Highly recommend it.

This service is good for those that have no other means of support. However the quality has went downhill as they have outsourced to other countries. I can not understand most of the techs after having an issue as after the initial call you are transferred to a Tech overseas that will work on your computer. In America Americans need jobs.

They told me this was good to buy because on the spot replacement

Geek squad is always good to have for any product at Best Buy!

The agents mounted my tv and set up all the connections. Also showed me alk the things that my tv can do and were very helpful with all my questions.

Great service from the Geek Squad. Very knowledgeable and helpful.

In case of mal function or accident for a few buck you got covered

Thankfully, we haven't had to use this yet! Great support to have.

The expertise and knowledge of the Best Buy team members is 2nd too none.

It is very helpful if you jeednitnto he replacee..

It’s great to know my device is covered if I have any problems with it.