Customer Ratings & Reviews

This the part of bestbuy that just love and will always buy my electronics from B.B. and only them there no BS if it’s broken then it’s broken no questions asked and replaced on the stop try that somewhere else

Gives one peace of mind if anything goes wrong. Haven't needed to use it yet, but since my last 6 routers have all gone bad before they should, this way I won't sweat it!

I always have a piece of mind when I purchase the protection plan. I did not end up needing their service to hook up my product but at least I knew if I needed them too they would.

Great company that stands behind what the customer paid for that doesn’t disappear on you even a week or two before the coverage expire. Lol some other competitors.

Zero problems with my warranty, happy I have this to back me up. Better prices than Square Trade/Allstate for more years.

I will always sign up for my Contract, they are great whether on the phone or in person at my Stroudsburg, Pa store where Tyler always take care of my problems with my HP computer.

We will always purchase this protection plan for items it’s offered for as it’s very customer friendly. We have been very pleased with this program at Best Buy for years.

this is so worth it because when you buy an item you use alomost every day its best always to have a replacment in that way if anything happens to your device you are protected

I took my computer in to get off dead by the geeks one they always do a nice job and show me what's wrong and and fix it the right way the 1st time

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

Our world has lost the ability to provide great customer service. Best Buy has not. Geek Squad is great, caring and knowledgeable, go figure. A diamond in the industry other need to learn from Go Best Buy

My wifi modem router broke down after 18 months, took it to these guys and they got me a refund and I got a new modem right away.

I brought this warranty to go along with a Netgear router that I purchase from Best Buy. You cannot go wrong with the warranty price especially if you're spending a couple of hundred dollars for a router

I haven't used this Protection Plan as of today, 9/16/20. I have purchased and used the plan on other purchases and been totally satisfied when I've had to use the plan.

Never had a chance to call for geek service but this gives peace of mind. My friends have used the service and they are happy with that and recommended to me as well

For a fraction of the cost of the product, getting the Geek Squad protection makes sense to me. I am hopeful I will not need to use it but the cost was a wash after the on sale discount I received for the router.